Contacts

Welcome to the Contacts page of washwithcare.ca. We're always glad to hear from our readers. Below you'll find everything you need to know about getting in touch with our team.

How to Reach Us

The only way to contact us is by email. Write to us at [email protected] and our editorial team will get back to you. Please include a clear subject line so we can route your message to the right person faster.

What You Can Write About

Feel free to email us about anything related to our website, including:

• Questions about our content — reviews, guides, ratings and other materials published on washwithcare.ca;
• Corrections — if you've spotted outdated information, an inaccuracy or an error in one of our articles, let us know and we'll review it;
• Feedback — your suggestions on how we can improve the site, topics you'd like us to cover, or casinos you'd like us to review;
• Partnership requests — if you represent a brand or agency and would like to discuss cooperation, please include details about your proposal in your message.

Response Time

We read every message we receive and usually reply within a few business days. During busy periods or public holidays it may take a little longer, so we appreciate your patience. If your inquiry is urgent, please mention it in the subject line.

Questions About Your Casino Account

Please note: washwithcare.ca is an independent review website. We are not a gambling operator and we do not accept bets, process payments or manage player accounts.

This means we cannot help with questions about:

• Deposits or withdrawals;
• Bonuses, wagering requirements or promotions;
• Account verification, login issues or account closures;
• Disputes with a specific casino.

For all of these matters, please contact the customer support team of the casino in question directly — you'll usually find their contact options (live chat, email or help centre) on the casino's official website.

Need Help With Gambling?

If gambling is no longer fun and you feel it may be becoming a problem for you or someone you care about, free and confidential support is available across Canada. We encourage you to reach out to GamTalk, a national Canadian support service offering information, live chat and community support for people affected by problem gambling, available 24/7.

Remember: help is confidential, judgment-free and available at any time. Gambling should always remain a form of entertainment — never a way to solve financial problems.